About Retail Academy
Retail Academy (RA) is the premier retail training Academy in Nigeria dedicated to equipping individuals and retail businesses with requisite modern retail knowledge, competencies and systems necessary for building a successful career or entrepreneurship, and management of a retail business in today’s dynamic business environment.
The Academy provides industry specific training for retailers, and consumer goods companies and those selling services to either one and delivers them cost effectively via class room, e-learning or blended learning to suit individuals or organizations.
The Academy forms the framework for practice-based knowledge transfer, further professional training and open discussions between experienced experts and participants.
We have long been committed to nurturing talent, thus improving the leadership capability and skills of retail owners and employees, all of which focus on application and practice, and emphasize the necessity of applying global best practice principles to customer services, sales and operations. This approach not only helps retail business owners and employees master the professional skills needed in their positions, but also broadens their horizons and improves their problem-solving skills.
Retail Academy therefore, continues to provide retail business owners and employees with a platform for continuing education, offering them recognized professional qualifications while supporting their career development.
At the end of every encounter, participants will gain both technical, operational and entrepreneurial skills and techniques in retail business management that is rooted in our local culture, yet up to date global best practices. In addition, participants will return to their organizations with more creative solutions that will positively impact on their businesses, delivering the right values and returns for stakeholders.
Our true satisfaction comes from watching retail business owners and employees build profitable and sustainable businesses that become recognized leaders locally and globally.
RA is a member of Bervidson Group, the premier retail and brand consulting, training, coaching and development group in Nigeria. The Group is dedicated to helping organizations maximize performance, drive growth and success through our industry specific products and services.
Bervidson Group is the convener of The Retail Leaders Conference (TRLC) and founder of Retail Association of Nigeria (RAN).
Nigeria Retail is Growing Amidst High Shortage of Skilled Talents....
The retail sector in Nigeria is transforming and continues to expand, with value sales increasing strongly and faster than real GDP. Fueling growth, is the population estimated at about 200 million of which about 90 million live in urban areas. In addition, other factors like increasing disposable incomes among some segments of the population, rising middle class, the drive by some retailers to ‘modernize ‘retailing, ecommerce, internet penetration, smart mobile phone penetration and encouraging government policies such as "cashless economy are also supporting the rise of retail development in the country.
In any economy, retail is the engine that drives the economy. When everything boils down to the basics, the volume and momentum of trade is the engine of economic growth. At the core of trade, and as the ultimate point of value exchange is retail. Yet retail continues to receive little or no attention from leading business institutions and tertiary institutions in the country.
Most worrisome is the near absence of skilled talents (technical, managerial & leadership), and the requisite talent pipeline to support the rate of growth in retail as well as keep pace with today's sophisticated shoppers, technologies and systems. This trend is set to worsen as the shoppers become even more powerful and more demanding.
In this circumstance, the retail business that will thrive in the future must have employees who have developed capabilities in; understanding the retail business; shopper behaviour & preferences; relationship building and shopper value creation.
On the other hand, Nigeria is currently battling huge unemployment crisis. It is our considered opinion that we can solve both challenges; the of dearth of qualified talents in retail and the unemployment crisis in the nation through the deliberate development of retail business management talent and entrepreneurship in the country.
It is against this background to solve the twain challenges of lack of skilled talents in retail industry and national unemployment crisis that has motivated Bervidson Group to set up Retail Academy (RA).
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