Retail Academy has changed my paradigm on how I relate with customers – Ofure Rey Siakpere

The programme was indeed wonderful. I am so excited to be part of the graduands. I was able to know what retail is all about and the need for personal commitment, determination and passion. This programme has added a whole lot to me. It changed my paradigm on how I relate with customers. Now I can express love to my external customers not only my internal customers. I am now passionate not only to my internal customers who are my employees, but also my external customers. I learned that these people are part of my life, they are not strangers to me at all. I have have learnt thet putting myself in their shoes helps me more to give them more value for their monies. I also learned that retail is about the customer satisfaction and happiness. It is also about the business profitability, growth and sustainability. There are times you have to sacrifice to make your customers happy because when you do that you gain customers’ repeat business, loyalty and positive advocacy.


Ofure Rey Siakpere, Managing Director, Alpha Concepts Stores (Online Retail Store)

I will appeal, advice and suggest to people out there to make this programme a priority. If they want their businesses to grow, they need to acquire this knowledge. And when it comes to acquiring knowledge about retail business and how to start and run a successful retail business or achieve a successful turnaround of your ailing retail business, then Retail Academy is the right place for you. I am proud to be an Alumnus of the Academy.

 

 

Retail Academy was put together as a way of supporting the retail industry in Nigeria and Nigeria in general. To date the Academy have graduated 2 sets of from the Retail Training & Internship Program (RTIP) – A program that train the unemployed and support them in getting retail jobs. Many are already gainfully employed and now have a means of livelihood. In addition, those graduating today from the Retail Entrepreneurship Development Program (REDP) are setting up retail businesses that will in turn provide employment to many Nigerians. This will go a long way in supporting the government to reduce unemployment in the country.”

REDP Regular runs on Saturdays for two months, while the REDP Executive runs for one week, Monday to Friday.

Other programs coming on soon are: Retail Associate Development Program (RADP) for entry level retail employees and Retail Supervisor Development Program (RSDP) for retail supervisors, he added.

 

For Retail Entrepreneurship Development Program – REDP details, VIEW HERE

 

NEXT REDP SCHEDULED DATES:

  • EXECUTIVE CLASS: April 16, 2018        Duration: 1 Week (Monday – Friday)      Fee: N200,000.00
  • REGULAR CLASS: April 22, 2018         Duration: 2 Months (Every Saturday)    Fee: N200,000.00

 


REGISTER HERE 

 

PAYMENT DETAILS

Payment can be made either;

  • Online by clicking  HERE

OR

Pay directly into our bank account with details below:

  • Bank: FCMB
  • Account Name: Retail Academy Nigeria Limited
  • Account Number: 4779072016

 

REGISTRATION

Click HERE to register for any of Retail Academy’s programs.

 

For more information, call or email us, or visit our website today.

3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria
+234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444
info@retailacademy.com.ng , www.retailacademy.com.ng

 

NB

Click here for your RETAIL MANAGEMENT SUCCESS WORKSHOPS

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